1. Introduction
Kali Aussie Pty Ltd (Kali Aussie) is committed to respecting your right to privacy and protecting your personal information. We comply with the Privacy Act 1988 (Cth) (the Act) and the Australian Privacy Principles (APPs).
All employees, officers, and subcontractors of Kali Aussie are required to understand and adhere to our privacy obligations under the Act. We achieve this through training, policies, and internal procedures that prevent the improper collection, use, disclosure, retention, access, or disposal of personal information.
This policy applies to all interactions with Kali Aussie, whether in person, by phone, email, correspondence, or through our website (www.kaliaussie.com).
Purpose of This Policy
This Privacy Policy explains:
✅ The types of personal information we collect and hold.
✅ How and when we collect, use, store, and disclose personal information.
✅ The purposes for which we collect, hold, use, and disclose personal information.
✅ Your rights to access and correct your personal information.
✅ How you can make a privacy complaint.
✅ Whether we may disclose information to overseas recipients.
2. What Information We Collect
We collect personal information necessary to provide our marketing services and operate our business. This may include:
- Personal Details – Name, email address, phone number, business details.
- Communication Data – Information you provide via phone, email, or web forms.
- Website & Marketing Data – Information about your use of our website, IP address, browser type, and marketing preferences.
- Client Business Information – If you engage us for marketing services, we may collect details related to your business.
We do not collect sensitive information unless required by law or with your consent.
3. How We Collect Information
We collect personal information in several ways, including:
- When you contact us via phone, email, or through our website.
- When you sign up for services, newsletters, or promotions.
- When we conduct business research related to marketing strategies.
- Through third-party sources where publicly available, such as your company’s website or social media profiles.
If we receive unsolicited personal information that we would not normally collect, we will determine whether we are lawfully permitted to retain it. If not, we will destroy or de-identify the information.
You may interact with us anonymously or using a pseudonym where lawful and practical. However, if anonymity prevents us from providing our services, we may request identification.
4. Use and Disclosure of Personal Information
Kali Aussie uses personal information for the following purposes:
- Client Relationship Management – To communicate with you and manage our business relationship.
- Service Delivery – To provide marketing and consulting services.
- Marketing & Promotions – To send you updates and relevant offers (only if you opt in).
- Website & Business Operations – To improve our services and online experience.
We will not share your personal information with third parties unless:
✅ You have given consent.
✅ You would reasonably expect us to disclose the information.
✅ Disclosure is required by law or for regulatory purposes.
✅ It is necessary for law enforcement or fraud prevention.
5. Cookies & Website Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and provide targeted advertising.
You can adjust your browser settings to disable cookies, but this may impact website functionality.
6. Security of Your Information
Kali Aussie takes reasonable steps to protect your personal information from unauthorized access, modification, or disclosure. Security measures include:
🔒 Secure data storage and restricted access.
🔒 Confidentiality agreements with employees and contractors.
🔒 Encryption and cybersecurity protocols for website transactions.
If personal information is no longer required for the purpose for which it was collected, we will securely destroy or de-identify it.
7. Access & Correction of Your Information
You have the right to:
- Request Access – Ask for a copy of the personal data we hold about you.
- Request Corrections – Ask us to update or correct your information.
- Opt Out – Request that we stop sending marketing communications.
We will respond to access or correction requests within 7 business days. Identity verification may be required before releasing any information.
To make a request, contact us at:
📧 Email: info@kaliaussie.com
8. Third-Party Services & Overseas Data Transfer
We may use third-party providers for services such as cloud storage, marketing automation, and data analysis. While we take steps to ensure compliance with Australian privacy laws, some data may be stored or processed overseas.
If this occurs, we ensure that any overseas recipients handle your data with strict confidentiality and in accordance with Australian Privacy Principles.
9. Complaints & Contact Information
If you believe we have breached your privacy rights, please contact us at:
📧 Email: info@kaliaussie.com
🌐 Website: www.kaliaussie.com
We will acknowledge your complaint within 5 business days and aim to resolve it within 14 business days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in laws or our business operations. The latest version will always be available on our website.
Last updated: February 2025